Privacy Policy

Last updated: 15 January 2026

Introduction

This Privacy Policy explains how nanohubvexae AS ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website at nanohubvexae.world or use our spa analytics services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data Controller Information

The data controller for your personal information is:

nanohubvexae AS
Østerbrogade 50
8024 Aarhus
Central Denmark, Denmark
Registration Number: CVR74125896
Email: privacy@nanohubvexae.world
Phone: +45 36450370

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes:

  • Contact Information: Name, email address, phone number, and company details when you fill out contact forms or request information about our services
  • Website Usage Data: Information about how you use our website, including pages visited, time spent on pages, and navigation patterns
  • Technical Information: IP address, browser type, device information, and operating system details
  • Business Data: When you become a client, we may collect business-related information necessary to provide our analytics services
  • Communication Records: Records of communications between you and our team, including emails and phone calls

How We Use Your Information

We use your personal data for the following purposes and under the following legal bases:

  • Service Provision: To provide our spa analytics services and respond to your enquiries (Legal basis: Contract performance and legitimate interests)
  • Communication: To communicate with you about our services, respond to your questions, and provide customer support (Legal basis: Contract performance and legitimate interests)
  • Website Improvement: To analyse website usage and improve our online services and user experience (Legal basis: Legitimate interests)
  • Marketing: With your consent, to send you information about our services and industry insights (Legal basis: Consent)
  • Legal Compliance: To comply with legal obligations and protect our rights (Legal basis: Legal obligation and legitimate interests)

We use of your data is always proportionate and necessary for the purposes outlined above. We do not use your personal information for automated decision-making or profiling.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

  • Service Providers: Trusted third-party service providers who assist us in operating our website and providing our services, such as hosting providers and analytics services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Protection: To protect our rights, property, or safety, or that of our clients or others

All third-party service providers are required to maintain appropriate security measures and use your data only for the specified purposes.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place, such as:

  • European Commission adequacy decisions
  • Standard contractual clauses approved by the European Commission
  • Binding corporate rules or certification schemes

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Staff training on data protection and security

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our data retention periods are:

  • Contact enquiries: 3 years from last contact
  • Client data: Duration of service agreement plus 7 years for legal compliance
  • Website analytics: 26 months (Google Analytics default)
  • Marketing data: Until consent is withdrawn or 3 years of inactivity

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right of Rectification: Request correction of inaccurate or incomplete data
  • Right of Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Request transfer of your data to another service provider
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise any of these rights, please contact us using the contact information provided below.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Data Protection Officer
nanohubvexae AS
Email: privacy@nanohubvexae.world
Phone: +45 36450370
Address: Østerbrogade 50, 8024 Aarhus, Central Denmark, Denmark

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) or your local supervisory authority.

Governing Law

This Privacy Policy is governed by Danish law and the General Data Protection Regulation (GDPR). Any disputes arising from this policy will be subject to the exclusive jurisdiction of Danish courts.